Last Updated: 8/19/2016

At Uncle Josh Foods, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it when you visit or make a purchase through our website.

Information We Collect

When you browse our website, place an order, create an account, contact us, or subscribe to our updates, we may collect information such as:

  • Your name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order and purchase information
  • Account information
  • Payment-related information
  • Information you provide when contacting us
  • Technical information such as your IP address, browser type, device information and website usage

Payment information may be processed securely by our chosen third-party payment providers. We do not necessarily receive or store your complete payment card details.

How We Use Your Information

We may use your personal information to:

  • Process and fulfil your orders
  • Arrange delivery of your purchases
  • Communicate with you about your order
  • Provide customer support
  • Process refunds or resolve order issues
  • Maintain and improve our website
  • Prevent fraudulent or unauthorised transactions
  • Meet our legal, tax and accounting obligations
  • Send marketing communications where you have consented to receive them

Sharing Your Information

We do not sell your personal information.

We may share necessary information with trusted service providers that help us operate our business, including payment processors, delivery providers, website hosting providers and other technology or professional service providers.

Information may also be disclosed where required by law or where necessary to protect our legal rights.

Cookies

Our website may use cookies and similar technologies to operate essential website features, remember preferences, understand website usage and improve your shopping experience.

Where required, you will be given choices regarding non-essential cookies.

Marketing Communications

If you choose to receive promotional emails from Uncle Josh Foods, we may send you information about new products, seasonal availability, special offers and other updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us.

Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders and meeting legal, accounting and tax requirements.

Your Privacy Rights

Depending on applicable UK data protection law, you may have rights regarding your personal information, including the right to request access, correction or deletion of certain information and to object to or restrict certain types of processing.

You may also withdraw consent where our processing is based on your consent.

Third-Party Websites

Our website may contain links to third-party websites or services. Uncle Josh Foods is not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal obligations. The latest version will be published on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Uncle Josh Foods
Email: info@unclejoshveg.com