Last Updated: 08/19/2026

Welcome to Uncle Josh Foods. These Terms of Service govern your use of our website and purchases made through our online store.

By accessing our website or placing an order, you agree to these terms. Please read them carefully before making a purchase.

About Our Store

Uncle Josh Foods provides a selection of products that may include fresh African vegetables, plants, seeds, herbs and traditional food ingredients.

Product availability may change depending on season, harvest, stock levels and other factors.

Using Our Website

You agree to use this website only for lawful purposes.

You must not intentionally misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious software, or use our website in a way that could harm Uncle Josh Foods or other users.

Product Information

We make reasonable efforts to present product descriptions, photographs, prices and availability accurately.

However, fresh produce and plants are natural products. Their size, colour, shape, appearance and weight may vary from photographs displayed on the website.

Product images may therefore be illustrative and reasonable natural variation should be expected.

Prices & Payments

Prices are displayed in the currency shown on our website.

We reserve the right to update product prices and offers. Any applicable delivery charges will be displayed during the ordering or checkout process where appropriate.

Orders must be paid for using one of the payment methods available at checkout.

Orders

Submitting an order does not necessarily mean that it has been accepted.

We reserve the right to decline or cancel an order where reasonably necessary, including where:

• A product is unavailable
• Incorrect pricing or product information has been displayed
• Payment cannot be authorised
• We suspect fraudulent activity
• We cannot deliver to the supplied address

If payment has already been taken for an order we cannot fulfil, an appropriate refund will be arranged.

Product Availability

Some of our products may be seasonal or available only in limited quantities.

We cannot guarantee that every product shown on the website will remain available at all times.

Delivery

Customers are responsible for providing complete and accurate delivery information when placing an order.

Estimated delivery dates or times are provided as guidance and may be affected by courier delays, weather, public holidays and circumstances outside our reasonable control.

Please inspect your order promptly after delivery, particularly where it contains fresh or perishable goods.

Fresh Produce, Plants & Seeds

Fresh produce may naturally vary in appearance, size and weight.

Plants may also respond differently to transportation and environmental conditions.

Seed germination and plant growth depend on factors such as storage, soil, temperature, watering, weather and cultivation methods. Unless specifically stated otherwise, we cannot guarantee particular growing or germination results.

Returns & Refunds

Returns, replacements and refunds are handled according to our Refunds & Returns Policy and applicable consumer law.

Fresh and rapidly perishable products may be subject to different cancellation and return rules from ordinary non-perishable products.

Website Content & Intellectual Property

Unless otherwise stated, website content belonging to Uncle Josh Foods—including branding, text, graphics and original imagery—is protected by applicable intellectual property laws.

You may not reproduce, distribute or commercially exploit our content without permission except where permitted by law.

External Links

Our website may contain links to third-party websites or services.

We are not responsible for the availability, content, policies or practices of third-party websites.

Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

To the extent permitted by law, Uncle Josh Foods will not be responsible for losses that were not reasonably foreseeable or for losses arising from misuse of products, failure to follow appropriate storage/growing instructions, or circumstances outside our reasonable control.

Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect and process personal information.

Changes to These Terms

We may update these Terms of Service when necessary. Updated terms will be published on this page with a revised “Last Updated” date.

Governing Law

These terms are governed by applicable laws of the United Kingdom, subject to any mandatory consumer rights that apply to you.

Contact Us

If you have questions regarding these Terms of Service, please contact: info@unclejoshveg.com